CLOC Academy Day London

Join us for CLOC Academy Day London, a one-day event designed to bring Core 12 training to the legal ops community. This event is open to legal ops professionals at all career stages, whether you’re new to the field or looking to deepen your expertise. The certificated CLOC Academy workshops offer practical insights and actionable skills.

PROGRAM SNAPSHOT

MORNING

Level 100 Workshop: Foundations of Legal Operations (Entry-level focus)

AFTERNOON

Level 200 Workshops: Practical sessions on strategy and business intelligence (Mid-level focus)

CLOC Academy New York

CLOC Academy Day New York

Join us for CLOC Academy Day New York, a one-day event designed to bring Core 12 training to the legal ops community. This event is open to legal ops professionals at all career stages, whether you’re new to the field or looking to deepen your expertise. The certificated CLOC Academy workshops offer practical insights and actionable skills.

PROGRAM SNAPSHOT

MORNING

Level 100 Workshop: Foundations of Legal Operations (Entry-level focus)

AFTERNOON

Level 200 Workshops: Practical sessions on strategy and financial management (Mid-level focus)

CLOC Academy Seattle

CLOC Academy Day Seattle

Join us for CLOC Academy Day Seattle, a one-day event designed to bring Core 12 training to the legal ops community. This event is open to legal ops professionals at all career stages, whether you’re new to the field or looking to deepen your expertise. The certificated CLOC Academy workshops offer practical insights and actionable skills.

PROGRAM SNAPSHOT

MORNING

Level 100 Workshop: Foundations of Legal Operations (Entry-level focus)

AFTERNOON

Level 200 Workshops: Practical sessions on strategy and business intelligence (Mid-level focus)

CLOC Academy San Jose

CLOC Academy Day San Jose

Join us for CLOC Academy Day San Jose, a one-day event designed to bring Core 12 training to the legal ops community. This event is open to legal ops professionals at all career stages, whether you’re new to the field or looking to deepen your expertise. The certificated CLOC Academy workshops offer practical insights and actionable skills.

PROGRAM SNAPSHOT

MORNING

Level 100 Workshop: Foundations of Legal Operations (Entry-level focus)

AFTERNOON

Level 200 Workshops: Practical sessions on strategy and financial management (Mid-level focus)

A Decade of Legal Ops

A Decade of Legal Ops: Reflecting on Growth, Navigating Challenges, and Embracing the Future

This year marks CLOC’s 10th anniversary. It’s a good time to reflect on how far legal operations has come and where it’s headed next. 

What started as a support function has become a strategic force in modern legal departments. That evolution is front and center at the 2025 CLOC Global Institute in Las Vegas.

The Rise of Legal Operations

Over the last decade, legal ops has moved to the center of legal department strategy. CLOC’s 2025 State of the Industry Report found that 83% of departments expect demand for legal services to continue growing, with the top five most common legal operations services growing or remaining key to legal department functioning. Additionally, 77% of respondents said increasing legal operations headcount was medium or high priority for their organization.

According to a 2024 survey by Axiom, 94% of legal operations professionals anticipate department growth within the next two years, with 59% holding decision-making roles within their organizations. This growth reflects the increasing recognition of legal operations as a strategic partner in managing legal spend, implementing technology solutions, and fostering cross-functional collaboration.

Legal ops now owns budgeting, vendor strategy, process improvement, and data analytics. This work is essential as legal departments face pressure to deliver more with fewer resources. Our expertise in streamlining processes and optimizing performance is indispensable.

Economic Headwinds are Real

Even with this progress, economic conditions remain tough. Legal department budgets are under review and staffing is tight. Some organizations continue to invest in legal ops, others are adopting a more cautious approach, focusing on cost containment and efficiency.

In prior economic downturns, legal ops roles were often reduced, especially when viewed as  administrative rather than strategic. That’s why this moment calls for clarity. Legal ops professionals must show their strategic value, not just support. They are no doubt up to the challenge.

Adapting and Finding Bright Spots

There are opportunities abound. Smart teams are embracing change and doubling down in a few areas:  

  1. Showcasing Value with Tech: By using tools that save time and surface insight, and integrating them into legal workflows, legal ops can drive efficiency and reduce costs.
  2. Cross-Team Alignment: Legal ops can work more closely with other departments, such as finance, procurement, and IT, to align legal strategies with broader business objectives. 
  3. Strategic Planning: By developing and implementing strategic plans that align with organizational goals, legal ops professionals can position themselves as key contributors to business success. This includes identifying areas for improvement, setting priorities, and tracking results.
  4. Professional Development: Keep learning! Skill development is essential for legal ops professionals to stay ahead. CLOC’s Academy was founded for this very goal. And industry conferences like CGI also play an important role in enhancing expertise and career growth.

Looking Ahead

Ten years in legal ops has earned its seat at the table. The job now is to grow the influence that comes with it. Economic challenges persist for sure. But legal operations professionals are well-positioned to navigate these headwinds by demonstrating strategic value.

Embracing Legal Ops 3.0 at CGI 2025

Creativity Opens Doors: Embracing Legal Ops 3.0 at CGI 2025

“Creativity opens doors.” That’s my spin on the theme of the 2025 CLOC Global Institute. And it’s a mindset shift for legal operations professionals ready to lead what’s next. In Las Vegas this year, we move into a new phase of innovation, strategic thinking, and collaboration.

The Shift in Legal Operations

Legal ops is changing fast. According to CLOC’s latest State of the Industry report with Harbor, 93% of legal ops professionals say their roles are growing. The focus is shifting to AI, data analytics, and vendor management. This marks a clear turn from Legal Ops 2.0, which focused on efficiency. Legal Ops 3.0 to emphasize strategic value and smart execution.

AI adoption in legal departments has doubled in the past year. The trend is accelerating. Legal ops teams need to lead with creativity to unlock new ways of delivering results.

Soft Skills Matter

Technical skills are important. But leading real change also takes:

  • Change Leadership: Guiding teams through technological rollouts and process overhauls with empathy and clear direction.

  • Storytelling with Data: Turning complex data into compelling narratives that drive executive buy-in and team alignment.

  • Emotional Intelligence: Building trust through self-awareness and empathy.

  • Enterprise Collaboration: Connecting legal, finance, procurement, and IT to break down silos.

  • Critical Thinking: Responding quickly to shifting market demands and taking a creative approach to problem-solving.

These skills align with key parts of the CLOC Core 12, including Strategic Planning, Technology, and Optimization & Health.

What’s Ahead

This week features speakers like futurist Nancy Rademaker, legal leader Irene Liu and CLOC’s Executive Director, Oyango Snell. Their insights will help shape how we move forward.

As you explore new tools and approaches, choose creativity. It opens paths to impact, growth, and leadership.

The doors are open. Walk through them. Take the lead.

Building A Legal Ops Strategy and Plan

Brought to you by the CLOC Voice and Brand Council

This CLOC Voice and Brand Council webinar session will look at how to develop a legal operation strategy, aligning with the overall corporate strategy, and building out legal ops plan to execute against the strategy. We will examine some of the key elements that go into building and executing a legal operations plan.   

Key Topics will include:  

  • Aligning with Enterprise Strategy 
  • Conducting an Operational Assessment  
  •  Leadership and implementing a legal ops plan 
  • Communication methodologies 
  • Measuring department sentiment  
  • Soft skills  
  • Establishing and maintaining culture 
  • Training and professional development

CLOC Mexico: Transformación Legal – El Viaje con CLOC de un GC

Descubra cómo los principios de CLOC pueden transformar las operaciones legales de su equipo. En este webinar, exploraremos cómo un General Counsel ha aprovechado estas prácticas para optimizar la eficiencia y fomentar la innovación dentro de su departamento legal. Analizaremos métodos para mejorar la colaboración, optimizar procesos y gestionar presupuestos de manera más efectiva. Esta sesión le proporcionará enfoques prácticos y probados que pueden maximizar el valor de las operaciones legales en su organización. No se pierda esta oportunidad de obtener insights valiosos y aplicables para su propio equipo.

Associated with Mexico