Voice and Brand Council

Em Atteberry is the Social Media & Content Manager at Agiloft, based in Colorado, US. A former journalist at USA TODAY and other major publications, Em brings strong editorial and design expertise to the enterprise tech space. At Agiloft, they create a wide range of written and visual content covering topics like contract management best practices, AI contract review, risk mitigation, and change management. Em’s voice is recognized in the legal tech community for making complex topics accessible and actionable.

Ana Burbano is the Founder & CEO of FidiMax, based in Madrid, Spain. She brings a seasoned career spanning over 15 years dedicated to redefining legal services through technology. Having led pioneering innovation roadmaps and legal operations projects across top-tier international law firms and in-house departments in Spain, she combines her legal background with an advanced specialization in emerging technologies and innovation strategy. Beyond technical implementation, she excels at shaping the professional narrative of the sector through her strategic presence on LinkedIn.

María Esperanza Schorr Donoso is a lawyer and founder of her own international mobility and advisory firm. She has over ten years of experience in corporate and regulated environments, having worked across top-tier law firms and multinational companies. Her work has evolved toward the intersection of legal strategy, communication, and leadership—particularly how legal teams articulate their value in clear, human, and trustworthy ways. Through the Voice & Brand Council, she brings a practitioner’s mindset and a cross-border perspective to shaping clear messaging for the legal operations community.

Michelle Friends is the Chief Marketing and Business Development Officer at Hanson Bridgett LLP, based in Colorado, US. In this role, she leads the firm’s strategic marketing and business development initiatives, helping to drive growth and foster meaningful client relationships. With nearly 20 years of experience in marketing and a unique background in firm operations, Michelle brings a distinctive perspective to her work. A respected leader and speaker in legal marketing and business development, Michelle has served two terms on the Legal Marketing Association (LMA) International Board of Directors.

Katrina Gowans is the Group Counsel Legal Operations at APA Group, based in Melbourne, Australia. She is a leading legal operations professional in Australia, having spent more than eight years in leadership roles at major corporates including Origin Energy and IFM Investors. Katrina specializes in helping in-house lawyers manage change, whether involving new technology adoption or tackling knowledge management projects. From 2020 to 2025, she was Co-Chair of CLOC Australia, a role she val

Andrew Greenfeld is the Legal Operations Lead at Zoom, based in Illinois, US. He directs the legal operating model, the outside counsel program, mandatory training, and the technology that supports in-house and outside counsel discovery and litigation. Andrew has also helped shape and develop Zoom’s customer-facing eDiscovery solutions and Zoom Compliance Manager. A veteran of more than 20 trials and arbitrations in private practice at global law firms, Andrew brings a trial-informed perspective to modernizing legal work through data and responsible AI.

Tiffany Kahnen is the Chief of Staff at Modern Family Law, based in California, US. She is a strategic executive leader with more than 15 years of experience transforming legal functions into high-performing, business-enabling operations. Currently, she partners closely with the CEO to drive strategic alignment, technical innovation, operational excellence, and data-informed decision-making. Tiffany is known for optimizing processes, leading digital transformation initiatives, and fostering collaborative, cross-functional teams that translate vision into measurable results.

Jeremiah Kincannon is a Manager of Management Consulting (Legal Operations) at Qualitas Consulting Group, based in California, US. He is a Legal Operations and Transformation leader with deep experience designing, implementing, and scaling enterprise legal systems for Fortune-500 organizations. At Qualitas, he leads complex CLM, ELM, and Process transformations helping legal departments modernize workflows and improve governance. As a Voice and Brand Council leader with CLOC, he is the host of CLOC Talk, the official CLOC podcast, where he interviews leaders across the legal ecosystem.

Nate Kostelnik is a lawyer, author, and consultant currently in transition, based in Pennsylvania, US. He concentrates in legaltech, legal AI, and legal ops, drawing on years of private legal practice in commercial, corporate, IP, and litigation matters. Nate writes frequently on LinkedIn about contracts, AI, and legaltech and has served as an advisor to "AI Benchmarks for the Legal Industry". Recently, he published a book titled "LLC Launchpad" and serves as an advisor to Ozeki, a legaltech startup.

Janessa Nelson is the Director of Legal Operations at Attentive, based in Portland, OR. She holds a Master of Science in Law from Northwestern University and brings seven years of experience building legal operations programs at high-growth startups. Specializing in legal automation and multifaceted operational strategy, Janessa is currently serving her second term on CLOC's Voice and Brand Council.

Anna Richards is the Head of Community at Brightflag, based in California, US. She is a senior legal operations and technology leader with nearly two decades of experience across fast-growing SaaS companies and Fortune 500 organizations. Her career has centered on scaling operations, enabling technology adoption, and leading cross-functional change at the intersection of legal, data, and business. Through her work with CLOC’s Voice & Brand Council, she is focused on shaping a clear, modern brand for the community.

Mark Ross is a Principal at Deloitte, leading the Growth and Markets function of the firm's Legal Business Services practice. With 20 years of in-depth, practical experience, Mark is a recognized specialist in legal services innovation. Prior to joining Deloitte, Mark was Head of Contracts, Compliance, and Commercial Services for a leading global alternative legal services provider, where he led a team of 350 lawyers, paralegals, and process experts. Mark also has considerable experience relating to the Ethics of Legal Outsourcing.

Sona Sulakian is the VP, AI Products at Filevine. She is the former Co-Founder and CEO of Pincites, an AI-native contract review and negotiation platform acquired by Filevine. As a strategic transactions attorney and registered patent attorney, she brings deep legal and technical expertise to building systems that standardize and scale contract negotiation. Sona has advised both startups and Fortune 500 companies on digital transformation, automation, and AI-driven approaches to contract management, compliance, and due diligence.

Tanya Svoboda is a Sr. Content Marketing Manager at Workday Contract Intelligence and CLM, based in Illinois, US. She is a narrative and content leader specializing in the legal and legal operations community, leading content and social strategy within demand generation. Across her career, she has shaped category and thought-leadership narratives for legal technology companies through periods of rapid growth and acquisition. A long-time partner to the legal operations community, Tanya is serving her second term on the CLOC Voice and Brand Council. She is based in Chicago with her family.

Louisa Toy is a Program Manager II at Amazon, based in California, US. She has over 15 years of experience supporting in-house legal teams, with a background in intellectual property and legal operations. From 2007 to 2022, she worked in corporate legal departments focused on IP strategy and patent support before transitioning into legal operations as a Legal Operations Manager at One Medical. At Amazon, she drives scalable programs and operational initiatives across cross-functional teams.

​​Isabel Wallace is the Director of Legal Operations at Halozyme. She leads operational strategy, technology enablement, and process optimization, bringing nearly 20 years of experience driving high‑impact initiatives across global organizations. Before Halozyme, Isabel contributed her operational expertise in the Legal, IP, Economics, and Marketing divisions at Qualcomm, Inc.. As a member of CLOC’s Voice & Brand Council, Isabel leverages her experience in operational storytelling and strategic communication to help evolve and amplify CLOC’s brand.

Courtney Weidner is a Legal Operations Associate at Google, based in New York, US. As a Senior Legal Operations professional, she focuses on maximizing the value of Outside Counsel partnerships. For the Global Affairs team, she orchestrates the full lifecycle of these critical relationships, driving strategic panel management, tracking performance metrics, and strengthening partner collaboration. She is also at the forefront of innovating legal service delivery by navigating conflicts and pioneering an AI strategy in direct partnership with law firms.