November 7, 2023

By Jamy J. Sullivan

The advantages of digitization for law firms

The benefit of digital over analog isn’t always a given. Your legal team may find they generate their best ideas working on paper — similar to how some photographers still prefer film.

Nevertheless, the overall advantages of switching to digital systems in the legal industry are significant and undeniable. They include:

• Increased productivity — By streamlining processes using digital tools, legal professionals can complete tasks more efficiently and with fewer resources. Increased efficiency allows lawyers to focus on higher-value tasks, boosting their overall productivity. Plus, the cost savings associated with reduced overhead expenses can be passed on to clients or reinvested into the firm to fuel further growth and innovation.
• Enhanced client service — Your clients are digitizing too — often faster than the average law firm — and have come to expect the cost savings and convenience technology creates. Through digitization, you can provide clients easy access to documents, case updates and billing information. And by collecting and analyzing data about your clients, you can offer customized solutions that meet their unique needs and preferences.
• Competitive advantage — Firms that harness the power of technology can offer innovative services, respond more quickly to market changes and differentiate themselves from competitors who are slow to adopt digital solutions. By staying at the forefront of legal tech, your firm will be better positioned to attract and retain clients who value speed, convenience and innovation.
• Improved work-life balance — Legal professionals can use tools like video conferencing and cloud-based document storage to stay connected with colleagues and clients while working remotely. This offers opportunities to improve work-life balance and as a result, contribute to increased job satisfaction, stress reduction and overall improved well-being for your employees.

6 tips for hiring tech-savvy legal professionals

To find talent with expertise in areas like data analytics, cybersecurity and artificial intelligence, follow these six tips:

1. Broaden your search. When hiring, expand your talent pool to include candidates with experience in technology, data science or business. These professionals can bring fresh perspectives and valuable skills to your firm.
2. Update your job descriptions. Clearly outline the technical competencies required for each role, including any software, platforms and tools that candidates should be familiar with. Emphasizing technical skills can help set realistic expectations for potential hires and encourage applicants who are passionate about integrating technology into their legal practice.
3. Offer targeted perks and benefits. To attract and retain tech-savvy talent, provide benefits that cater to their unique needs, such as flexible working arrangements, professional development opportunities and access to cutting-edge technology.
4. Invest in upskilling and training initiatives. Some of the talent you need may already be on the payroll. Encourage current staff to develop their technical skills through training programs, workshops and certifications like Certified E-Discovery Specialist (CEDS) and LTC4 Core Competency. Partner with law schools and other educational institutions to develop specialized courses and programs for your employees tailored to the evolving needs of the legal industry. This focus on upskilling not only helps your firm stay current with technological advancements but also promotes employee satisfaction and loyalty.
5. Implement reverse mentorship programs. Pair tech-savvy junior team members with experienced legal professionals who may be less familiar with digital tools and trends. This encourages knowledge exchange, fosters a collaborative environment and helps bridge the generational gap in technology adoption.
6. Partner with a staffing firm. Collaborating with a talent solutions specialist like Robert Half gives you access to a diverse pool of professionals — contract/temporary or permanent — with the necessary blend of legal and technical experience.

Bottom line: The digitization of the legal profession is a permanent shift you and your firm must embrace to stay competitive and meet the evolving needs of your clients. By recognizing the need for change and investing in technology, talent and training, you’ll be ready for long-term success in an increasingly digitized world.

This article originally appeared on Robert Half’s blog.

Jamy Sullivan is executive director of the legal practice at Robert Half, a premier provider of talent and consulting solutions for a wide range of initiatives in the legal field, including compliance, contract management, data privacy, litigation support and more. Visit RobertHalf.com.