2026 Insights Report: London Session + Social

Discover what legal operations leaders said about the value of legal in the age of AI at CLOC and RSGI’s Legal Ops Session + Social in London on 1 October.

Senior legal operations leaders and general counsel met with law firm and technology guests for an open exchange. This report shares the key themes from their conversations.

Takeaways included:

• Ask the business what it values, then track a few measures, such as time saved, that show your contribution in terms your CEO and CFO use.
• Build your AI case on the work it handles and the hours it saves. Treat today’s pricing as temporary and keep an exit plan ready.
• Sort your work by volume and risk, and give each type the right home.
• Plan your future team now, with skills such as legal engineering and data analysis. Know which AI models you use and what they cost.
• Give newer lawyers real work so they build judgement, and keep building relationships with the business.