2025 Insights Report

Legal operations has long been the behind-the-scenes force that keeps the legal engine running.

Today, it has stepped into something bigger. It is the strategic engine powering smarter decisions, faster innovation, and measurable business impact.

At the 2025 CLOC Global Institute, legal ops professionals, solution providers, and thought leaders from around the world came together to explore the future of the function. The focus was not on whether to embrace change, but how to do it faster, smarter, and together.

The 2025 Insights Report, sponsored by Deloitte, captures the big questions, practical strategies, and emerging priorities that defined the event.

What’s Inside

• How legal ops teams are scaling, adapting, and aligning across the business
• What’s real (and what’s not) when it comes to AI, automation, and emerging tech
• New approaches to collaboration, resourcing, and service delivery
• Key themes from the sessions, workshops, and conversations that shaped the week

Whether you are just starting, actively scaling, or rethinking your approach, this report is for you. Use it to explore what is working, what is changing, and what is coming next.