Legal Innovation in Operations (LIO) Project
Scroll down to see more about our 2023 CLOC LIO Project Recipients!
The LIO project is a recognition program for legal operations Innovators. This is an opportunity to showcase your analysis, design, and implementation of projects that are advancing the industry.
The global legal ecosystem is invited to participate including legal service providers, law firms, academic providers, and in-house teams that are eager to share the valuable contributions they have made to the future of legal operations capabilities.
2023 Important Dates
February 1, 2023 – application open for submissions
February 22, 2023 – submission application closes
April 17, 2023 – official recipients announced
May 15-18 – recipients recognized at the CLOC Global Institute
The 2023 recipients are proudly highlighted below. Please take a moment to review their innovations.
Congratulations to 2023 LIO Project Recipients
Law Department Transformation Initiative
In just two years, Consolidated Edison Company of New York, Inc. transformed their law department with standardized processes, automation workflows, and customer feedback. The team improved customer service metrics and focused on sustainable change while enhancing their mission and vision.
Legal Ops Mindset in Pro Bono Practice
Fundación Appleseed México provides legal assistance for Civil Society Organizations and is being recognized for changing the game in legal compliance. The group implemented a centralized case management system along with customer satisfaction surveys, and were able to cut response times in half and improve efficiency tenfold.
Effectiveness and Efficiency of Outside Counsel
Nationwide’s Office of the Chief Legal Officer transformed their outside counsel usage by implementing a firm selection tool, centralized firm relationship management, and a simplified governance process. Their changes resulted in a more efficient and consistent approach, reduced costs, and improved relationships.