Legal Innovation in Operations (LIO) Project

The 2024 recipients are proudly highlighted below. Please take a moment to review their innovations.

The LIO project is a recognition program for legal operations Innovators. This is an opportunity to showcase your analysis, design, and implementation of projects that are advancing the industry.  

The global legal ecosystem is invited to participate including legal service providers, law firms, academic providers, and in-house teams that are eager to share the valuable contributions they have made to the future of legal operations capabilities.

2025 Important Dates TBA
Click here for the submission details for 2024.

Congratulations to 2024 LIO Project Recipients

Automating GDPR Compliance

Irdeto initially relied on an external tool to maintain compliance with GDPR regulations, but found that their time-intensive process was creating inefficiencies and contributing to poor data quality across all business units in the organization. Over the course of nearly 9 months, the Irdeto Legal Operations team partnered with internal business units to map and initiate new processes and create automated workflows within existing systems. The outcome has resulted in reduced time, costs, and efforts across multiple teams, as well as allowed Irdeto to work in-house, without reliance on an external tool.

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LLO (Lean Legal Operations)

In 2020, Trane Technologies charted a new course, to boldly challenge what is possible for a sustainable world. Among the company’s core purposes was the creation of a world class Lean Enterprise. Executive leadership mandated the Legal Department to identify obstacles to efficiency, engage key players, and expand the journey of continuous improvement. This endeavor resulted in the creation of Lean Legal Operations (LLO), which applies lean principles to legal operations, creating efficiencies, common work, and information sharing to reduce duplicative efforts. LLO highlighted the need for a single point of access for all legal applications and today, it is becoming the bedrock of the Trane Technologies Legal Department.

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Agility in Contract Management

Suzano recognized the need for agility and efficiency in their contract management processes and embarked on a journey to revolutionize their approach. Through collaboration with internal stakeholders, user feedback and a thorough analysis of systems, they adopted DocuSign and meticulously mapped all contracts and created prioritization based on impact, developed automatic templates and workflows, and integrated with existing systems. The results speak for themselves: 46% of procurement contracts are now generated automatically, reducing lead time to just 6.8 days. Further, they have committed to training and stakeholder engagement, with 18 sessions conducted and over 500 users trained in just four months. This holistic approach has not only improved efficiency but also bolstered security and compliance across the organization.

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