FAQ
Below are some frequently asked questions to help you navigate CLOC and our offerings. If you need additional assistance, please contact our support team at info@cloc.org.
Q
Can I be a CLOC member if I am not an In-House Legal Operations Professional?
A
Yes! The CLOC Membership community is open to the entire legal ecosystem.
Q
Can we join as an organization?
A
CLOC Membership is offered on an individual basis, but organizations with multiple team members joining can take advantage of our group packages and receive discounts. Group member information can be found on Join CLOC.
Q
Do you have to be a member to join the Legal Ops Directory?
A
No! Anyone can create a Listing in the Legal Ops Directory. Detailed information on joining is available within the Legal Ops Directory.
Q
Do you have to be a member to post on the job board? Is posting a job listing a member benefit?
A
Adding a job listing is available to anyone for a fee and is not included as a member benefit. Learn more by visiting the CLOC Job Board.
Q
How can I pay for my membership dues?
A
During the sign-up process, you will be able asked to complete payment with your application. Regarding renewals, you will receive a renewal invoice 30-60 days prior to your expiration date. You can also access your Member Compass to see any outstanding invoices/make payment. Dues can be paid via credit card, wire transfer, check, or by a third party.
Q
How can my organization sponsor or collaborate with CLOC?
A
CLOC offers a variety of opportunities to engage with our audience and build awareness of your organization. Contact Meagan Beresford, Head of Sponsorship and Sales to learn more.
Q
How do I renew my membership?
A
Your membership will automatically renew and you will receive an invoice 30-60 days prior to renewal. You will have an option to set your membership to auto-pay using the credit card on file. If you'd like to renew early or see any outstanding invoices, please go to your Member Compass.
Q
I missed my renewal, but I still want to be a member, what do I do now?
A
Once expired, you can access your member compass to restart your membership. Contact us if you have any questions!
Q
What happens if I apply for the wrong category?
A
We review membership applications to ensure the category best aligns with your role. In some cases, if you select the wrong category when applying, we will update the category from the backend. If you aren't sure which category best fits your role in the legal ecosystem, please contact us before starting the application process.
Q
What is CLOC’s refund policy?
A
CLOC offers a full refund of membership dues if cancelled within the first 30-days of the membership being activated. After 30 days, dues are non-refundable but may be transferred to another company representative for the remainder of the membership period. Please contact us with any questions.
Q
What is the membership term/timing?
A
Annual memberships are on a 12-month cycle, renewing on your date of member acceptance.
Q
Will we allow memberships for those who are “retired or in transition”?
A
We accept applications for individuals who have/had been employed within the last 18 months of their application. Each application is reviewed by CLOC and we will follow-up if additional information is needed. We are offering a COVID-specific job loss renewal rate. See the Join CLOC page to learn more or contact us.