FAQ
Below are some frequently asked questions to help you navigate CLOC and our offerings. If you need additional assistance, please contact our support team at info@cloc.org.
Q
Can I be a CLOC member if I am not an In-House Legal Operations Professional?
A
Yes! The CLOC Membership community is open to the entire legal ecosystem.
Q
What is the membership term/timing?
A
Annual memberships are on a 12-month cycle, renewing on your date of member acceptance.
Q
Can we join as an organization?
A
CLOC Membership is offered on an individual basis, but organizations with multiple team members joining can take advantage of our group packages and receive discounts. Group member information can be found on Join CLOC.
Q
Will we allow memberships for those who are “retired or in transition”?
A
We accept applications for individuals who have/had been employed within the last 18 months of their application. Each application is reviewed by CLOC and we will follow-up if additional information is needed. From now until June 1, we are offering a COVID-specific job loss renewal rate. See the Join CLOC page to learn more.
Q
Do you have to be a member to join the Legal Ops Directory?
A
No! Anyone can create a Listing in the Legal Ops Directory. Detailed information on joining is available within the Legal Ops Directory.
Q
Do you have to be a member to post on the job board? Is posting a job listing a member benefit?
A
Adding a job listing is available to anyone for a fee and is not included as a member benefit. Learn more by visiting the CLOC Job Board.
Q
How can I pay for my membership dues?
A
An invoice will be sent via email upon application approval or renewal of membership with instructions on how to pay. Dues can be paid via credit card, wire transfer, check, or by a third party.
Q
I missed my renewal, but I still want to be a member, what do I do now?
A
Once expired, the system will not allow you to renew because of your pre-existing account. Contact us requesting to renew your membership and a member of the CLOC team will assist you.
Q
How do I find out if my company is already a member?
A
Before applying to be a member, check with your company to see if they have a group member package. Group member packages have a unique application specific to that company. To search for group member packages on the website:
Go to Join CLOC and scroll down to the Group Memberships section and select Get Started
Go through the prompts on the on the third step there will be a box to search for your company. If you company does not appear in this list, they do not have a group package at this time.
If your company is found, you can apply directly through that prompt permitting there are enough memberships available within the package. The system will notify you of your options.
If your company is not listed and you think they have a group membership, please contact us.
Q
What happens if I apply for the wrong category?
A
We review application options to select the category that best aligns with your role. In some cases if you select the wrong category when applying, we can update the category from the backend, but it some cases the applicant will have to resubmit an application. If you are unsure if you picking the right category for your role in the legal ecosystem, contact us before starting the application process and we will help you identify.
Q
How do I renew my membership?
A
To renew your membership, you will need to first login to your member profile. Once in your profile dashboard, scroll down to Membership Management and click on Manage My Account. Please select the account icon on the left side of the page.
Select Renew Membership. (This option will not be available if you are outside the 90 days prior to expiration.)
Follow the screens to confirm your information is correct and select OK at the bottom of the page.
Proceed to the payment screen to select method of payment. Choose to pay via credit card or download the invoice as a PDF to pay by wire or check.
Q
How can my organization sponsor or collaborate with CLOC?
A
CLOC offers a variety of opportunities to engage with our audience and build awareness of your organization. Contact Meagan Beresford, Head of Sponsorship and Sales to learn more.