Are we meeting our SLAs? How Ops leaders use goal setting to define, measure and share success
Date and Time
Apr 1, 2024
12:00 pm
– 1:00 pm
– ET
Location
Online
About this Event
CLOC ReCharge Webinar Series – Strategy and Alignment Track Sponsored by Wolters Kluwer
Running your legal department like a business is dependent on setting effective goals, using data to measure yourself against these goals, and sharing the data to build consensus and direction. This is especially true for contracting – where legal departments sit at the intersection between organizational revenue growth and risk management.
This session will focus on bridging the gap from simply gathering data to using it to set goals and guide action. Ops leaders will tackle practical solutions to questions our peers face, such as:
- What are the right contracting goals for your organization when it comes to balancing efficiency, revenue impact and risk -and who needs a seat at the table when we decide?
- How do we align these goals to broader organizational OKRs? What is an OKR, and how does it apply to legal ops teams?
- Are we staffed efficiently to support our contracting needs? How do we reduce the overall cost of transactions while maintaining quality and speed?
- Where can we be less conservative and take on more risk in contracting? Where are we overly risky in contract negotiation and management and how do we reduce risk?
- How do we improve contracting turn-around times? Are we meeting our SLAs?
CLOC ReCharge Webinar Series – Strategy & Alignment Track Sponsored By:
Sandy MacDonnell
Senior Legal Operations Manager, DocuSign
Dundi Thompson
Senior Project Manager for Legal Ops, Flowserve