Adopt Me! – Practical Strategies for Long Term End User Adoption

CLOC ReCharge Webinar Series – Cultivating Strong Partnerships Track, sponsored by Integreon

In Legal Operations, we all love a good tech solution – but technology is only as effective as the people and processes within and around it. Many excellent tech solutions fall flat because we need to fully realize end-user adoption at the end of our change management cycle and to strategically seek continued adoption by upholding the usefulness and integrity of the tool and skillsets for the people utilizing it. Managing change for a solution doesn’t stop when implementation is complete; change is a verb and a continual process we must actively participate in. This presentation seeks to provide the audience, with practical tools, best practices and actionable steps, emphasizing that the Legal Operations role is crucial in ensuring end users embrace the tools you introduce within their entire lifespan in an organization.