Driving innovation and inclusion to create lasting impact in legal operations

An active CLOC member for more than seven years, Mark has served on the Diversity, Equity, Inclusion & Belonging Council, spoken at CLOC Global Institute, and contributed to initiatives such as CLOC Cares and the CLOC Talk podcast. He’s passionate about creating spaces for mentorship, connection, and belonging within the legal operations community.

Mark leads Legal Operations, Strategy, and Artificial Intelligence for Zillow Group’s Legal & Compliance organization, where he serves on the General Counsel’s Leadership Team. Since joining Zillow in 2020, Mark has shaped the company’s legal operations function into a model of innovation—integrating business strategy, AI, and operational excellence to help transform how Zillow delivers on its mission to make home a reality for more people.

With a career spanning leading roles at Netflix, Activision Blizzard, and now Zillow, Mark brings deep experience at the intersection of technology, entertainment, and law. His leadership emphasizes efficiency, collaboration, and the power of technology to amplify human potential.

Outside of work, Mark co-chairs Pride at Zillow, advises legal tech startups on AI and inclusion, and serves on the Advisory Board for Cloud Court, an AI startup focused on transforming legal workflows. He’s a lifelong learner who believes the future of legal is both human-centered and data-driven.