Jamal Stockton is the Head of Legal Innovation and Digital Enablement in the Legal Department at Fidelity Investments. Based in Boston, MA, he is responsible for continuous improvement in the department’s service delivery, and as such sets direction across and collaborates with an international team of IT development teams, operations and eDiscovery staff, legal service providers, contract attorneys and paralegal staff. With an extensive background in engineering and technology, Jamal is charged with identifying and implementing scalable platforms and designing new process and organizational models to improve the speed, accuracy, cost-efficiency, and effectiveness of the Legal Department.
Jamal has over 20 years of experience in process engineering, platform design and implementation, and innovation “evangelism” in the legal, financial services, and manufacturing fields. He has previously worked as an engineer and consultant, including getting his start at GE in the Six Sigma program. He donates his time and expertise to many non-profits, and is particularly passionate about legal service innovation that will advance the cause of equal access to justice.
Jamal holds a Bachelor’s Degree in Mechanical Engineering Technology from Northeastern University in Boston Massachusetts, along with various accreditations in consulting and management techniques including LEAN, Six Sigma and Strategic Negotiations.