2024 LIO Project Recipient: Suzano

Agility in Contract Management

Suzano, with over 500 contracts generated monthly, recognized the need for agility and efficiency in their contract management processes. That’s why they embarked on a journey to revolutionize their approach. Through collaboration with internal stakeholders, user feedback and a thorough analysis of systems, they adopted DocuSign and meticulously mapped all contracts and created prioritization based on impact, as well as developed automatic templates and workflows, and integrated with other existing systems. The results speak for themselves: 46% of procurement contracts are now generated automatically, reducing lead time to just 6.8 days. Additionally, the contract sending process has been optimized, taking only 10 minutes. Further, they possess an unwavering commitment to training and stakeholder engagement, with 18 sessions conducted and over 500 users trained in just four months. This holistic approach has not only improved efficiency but also bolstered security and compliance across the organization.