Unlocking 2025 CGI: Your Guide to Opening New Doors

03/05/2025 |

Get ready to make the most of your CLOC Global Institute (CGI) experience! Whether you’re already registered or still considering attending, this interactive webinar will give you an exclusive look at what’s in store for CGI 2025. Discover must-attend sessions, explore new learning formats, and gain insider tips to maximize your time—from strategic networking hacks to expert guidance on navigating the event. Don’t miss this chance to set yourself up for success at CGI 2025!

Death of the Hourly Rate and The Critical Need for Matter Planning

02/04/2025 |

Brought to you by the CLOC Education Advisory Council

 

The economics of legal practice and business operations are quickly changing—is your law department prepared? It increasingly seems like today’s law firm billing rate hikes have no basis in reality. As an example of where things are headed, the 2024 ACC CLO Survey indicates that 58% were impacted by law firm rate hikes (23% saying these increases have been difficult to manage), while 42% said they received a cost-cutting mandate from their organization. At the same time, corporate clients are demanding more transparent and predictable billing processes based on alternative fees.  

The CLOC LPM Committee has spent the last year putting significant thought into how to change this equation, identifying ways to transition away from “back end” invoice review and towards “front end” matter planning. To succeed, legal operations professionals must design and implement better matter scoping and pricing/budgeting processes and policies and implement requirements for outside counsel to proactively manage to their estimates.  

Applying knowledge gained from industry experts, this webinar presentation will show you how to effectively plan and price, allowing you to increase resource productivity while reducing legal spend. It’s finally time to shift the hourly rate paradigm and institute process improvements in support of better matter oversight and “win-win” billing relationships. Come learn how. 

Learning Objectives:  

1. Build an effective matter/project plan, request for matter proposal and updated billing guidelines.  

2. Learn budgeting concepts & templates designed to create “win-win” billing relationships.  

3. Identify ways to obtain buy-in from lawyers so as to institute new planning and pricing paradigms.

2025 State of the Industry Report: Legal Ops Data Review and Analysis

01/27/2025 |

This webinar is open to CLOC members only. If you’re not a member, join today! If you’re a CLOC member please be sure you’re logged in to register for the webinar.

The 2025 State of the Industry Report (SOTI), based on the 2024 Harbor Law Department Survey in collaboration with CLOC, reveals critical trends shaping the legal operations landscape. This exclusive CLOC members-only webinar dives into the report’s findings, offering data-driven insights and actionable strategies to elevate your legal ops function. Our speakers will explore key takeaways from the survey and their implications for advancing operational maturity. Gain practical strategies, uncover actionable insights, and hear directly from industry leaders driving the future of legal operations. 

Legal Operations Evolution to Drive Impact at BHP

01/08/2025 |

Brought to you by the CLOC Education Advisory Council

 

Join this webinar to hear about how the BHP External Affairs Operations team articulates value to drive business impact. Lauren Ziegelaar and Gabrielle Ahern will share: 

  • The evolution story of the legal operations model at BHP – from a small legal operations team that has expanded to become a central operations team supporting External Affairs (incorporating Legal, Governance, Compliance, Ethics & Investigations, Global Corporate Affairs & Communication, Group Sustainability & Social Value). 
  • Lessons learned from BHP’s journey, with a focus on articulating value. 
  • What’s next for the External Affairs Operations team at BHP.

PLEASE NOTE: This webinar is scheduled to accommodate our audience in the APAC region, on February 19, 2025, at 8 AM SGT (Singapore Time) which is February 18, 2025, at 7 PM EST (Eastern Standard Time). If you cannot attend the live webinar, it will be recorded and sent to all registrants.

Inclusive Strategies for 2025 and Beyond

01/08/2025 |

Today’s world has been impacted by social justice movements, Supreme Court decisions, and executive orders.

During this discussion, we will unpack where we currently stand.

*Please note: To welcome an open dialogue, this session will not be recorded.

Beyond Linked In: Build your Personal Brand

12/13/2024 |

Brought to you by the CLOC Voice and Brand Council

Are you ready to stand out in the rapidly evolving field of Legal Operations? Join us for an engaging and actionable webinar designed to help you build a compelling personal brand that elevates your professional profile and unlocks new career opportunities. 

Our expert panel will share insights and strategies on how to: 

  • Establish yourself as a thought leader through public speaking and industry engagement. 
  • Craft compelling content and leverage social media to expand your reach. 
  • Network effectively to turn connections into meaningful relationships. 
  • Position your expertise in a way that aligns with your career aspirations. 

Whether you’re a seasoned Legal Ops professional or just starting to make your mark, this session will equip you with the tools to confidently showcase your unique value, both within your organization and to the broader industry. 

Don’t miss this opportunity to gain valuable tips, learn from real-world examples, and take actionable steps toward building a brand that opens doors. Your future starts with the brand you build today! 

Reserve your spot now to take charge of your personal brand journey!

Blueprint for Brilliance: The Art of Onboarding for Peak Legal Team Performance

11/12/2024 |

Blueprint for Brilliance: The Art of Onboarding for Peak Legal Team Performance

CLOC ReCharge Webinar Series – Operational Dynamics presented by Mitratech

Are you eager to discover how an effective onboarding program can not only cultivate a thriving company culture and boost workforce engagement, but also lead to the establishment of a highly successful legal operations function and a top-tier legal department?  

Join industry experts who have done the work for a hands-on session where they will delve into the unique strategies and techniques that can empower your legal operations and department with a culture-driven onboarding approach, fostering a thriving workplace culture and engaging your employees and colleagues from day one. 

Don’t miss this unique opportunity to take a strategic step towards transforming your law department by unlocking the potential for a stronger, more engaged, and cohesive workforce, while positioning your legal operations function as a strategic partners to your organization. 

You will leave the session with the following takeaways: 

•Gain a deep understanding of the pivotal role onboarding plays in shaping organizational culture and boosting engagement. 

•Learn practical strategies and tips for designing an onboarding process that aligns with your company’s values and mission. 

•Make sure you know how to get your new team members up to speed as fast as possible to deal with the urgent day-to-day business. 

•Understand the ROI of such an important step – and how much it actually costs to not address it. 

•Get the chance to ask questions and receive personalized advice from our experienced panel of experts.

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How To Leverage Legal Operations Excellence To Achieve DEI Program Success

08/12/2024 |

Brought to you by the CLOC Diversity, Equity, Inclusion, and Belonging Council 

In 2020, the Cruise Chief Legal Officer, Jeff Bleich, tasked Cruise’s Legal Operations team with building an industry-leading DEI program. Fast forward to 2023 and most of 2024, Cruise Legal was recognized by two legal industry awards for its role in DEI leadership and innovation, and is Mansfield Legal Department Certified.   

Rob Kwant, former Managing Lead for Cruise’s Legal Operations for 6.5 years (currently Head of Legal Operations at Snap), will share step-by-step how he approached this massive project from drafting a strong mission statement that laid out the department’s vision and goals, to building a multifaceted DEI framework, addressing each of the department’s goals in a manner where progress could be measured and tracked.      

Topics include:  

  • Summarize the industry standard DEI resources and frameworks Cruise used to build its legal DEI program.  
  • Discuss how to draft a DEI program charter and how to get stakeholder buy-in and engagement.  
  • Explain how to measure representation in legal department hiring, and then how to take action within the legal department with hiring managers to achieve results in each stage of the hiring funnel.   
  • How to build a framework to measure law firm DEI progress, then how to implement a law firm scoring program within the legal department to drive actual change with retained firms.   
  • Show Cruise’s outside counsel DEI scoring framework. 
  • Practical examples of how our DEI program led to operational excellence and attorney buy-in for broader law firm and matter management processes. For example, requiring Cruise attorneys to consider the DEI scoring of outside counsel prior to engagement and showing the impact of their outside counsel spend on DEI efforts within the legal industry as a whole. 

Note: This presentation was approved for public distribution by Cruise Legal. July 2024, Rob started a new role at Snap, and will not be sharing any information about Snap.

To Build & Not To Buy: A Custom In-House Solution to Contract Lifecycle Management

08/02/2024 |

CLOC ReCharge Webinar Series – Optimization & Efficiency

Unable to source budget to invest in a market CLM tool, but still need to optimize your contract management process?  

Join Nigel Schilling, alongside Tom Orrison from Microsoft and Jake Fogel from HEARST, as they dive into the case study on how HEARST transformed its independent contract management process using a custom, cost-effective CLM application built on the Microsoft Power Platform. HEARST has since begun to clone the app for additional use cases. 

Hear insights from Jake Fogel on the developer’s perspective and Nigel Schilling on the business angle of custom CLM development and low-code digital transformation. This exclusive webinar, moderated by Tom Orrison from Microsoft, expands on HEARST’s practical approach to CLM, originally showcased at this year’s CLOC Global Institute. Don’t miss the chance to learn how you can optimize workflows and be inspired by the HEARST success story. Secure your spot for this enriching discussion by registering now!