Big changes don’t always require big budgets. In this episode, An Trotter, Senior Director of Operations at Hearst, joins hosts Jeremiah Kincannon and Janessa Nelson to share how legal teams can make impactful improvements by maximizing internal resources. From deploying e-signatures at no extra cost to building an in-house CLE program with creative solutions, An breaks down the strategies that help legal ops thrive without overspending.

The conversation explores flexibility, creativity, and the power of taking calculated risks, plus the role of strong relationships in driving change. An also brings insights from her background in dance where discipline and adaptability are key to success. If you’re looking for ways to transform legal operations on a budget, this episode is packed with inspiration. 

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.

Legal operations doesn’t look the same everywhere, and in this episode, Flavia Furlan shares her firsthand experience navigating the field in Brazil. Moderated by Jeremiah Kincannon, with insights from Louisa Toy, the conversation explores the cultural and procedural differences between legal functions in Brazil and the U.S., the resourceful strategies teams use to drive innovation, and the power of collaboration and resilience in tackling challenges.

Tune in for a dynamic discussion on how legal ops is evolving across borders—and what global teams can learn from each other. 

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.

Steve Harmon went from doubter to champion in the legal ops world, and in this episode, he joins Jenn McCarron to reflect on a decade of transformation. 

From early skepticism to measurable success, Steve unpacks the key moments that shaped legal operations including hard lessons, hiring trends, and the influence of industry. They explore how the field grew from a scrappy group to a powerhouse and why mentorship and real results matter more than ever.

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.

We all know legal operations is evolving fast, and AI is changing the game. In this episode, Greg Bennett joins hosts Jeremiah Kincannon and Janessa Nelson to share lessons learned from his career where he has helped rethink legal processes with bold, creative solutions. 

The conversation explores the importance of soft skills, strategic risk-taking, and the power of asking the right questions in a shifting legal landscape. Greg also breaks down how writing, design, and communication play a major role in shaping the future of legal ops. 

Tune in for an insightful look at the intersection of AI, innovation, and the human side of legal operations. 

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.

Legal departments are more than just support functions—they’re strategic powerhouses. In this episode, Eric Greenberg, General Counsel of Cox Media Group, joins co-hosts Jeremiah Kincannon and Janessa Nelson to explore how legal teams can drive company value, even in resource-constrained environments.

The conversation covers negotiation tactics, policy strategies, and the role of empathy and soft skills in business success. Eric breaks down why challenging assumptions, being proactive, and embracing diverse perspectives are key to staying ahead.

Tune in for a behind-the-scenes look at how legal ops can shift from a cost center to a competitive advantage.

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.

AI is reshaping legal operations, but what happens when technology breaks down barriers beyond just efficiency? 

In this episode, André Barrow, DeepL, joins Jeremiah Kincannon on the CGI Exchange Stage to explore how AI-powered language tools are making global collaboration smoother and more effective. 

The conversation digs into the mindset shift required to embrace AI in an industry slow to adapt, the potential for AI to transform how legal teams work, and why strategic AI tools could reposition legal departments from cost centers to revenue generators. 

Tune in for a look at how AI is making collaboration seamless and what it means for the future of legal ops. 

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.

Great presentations don’t just happen, they’re crafted. In this episode, Jenn McCarron sits down with 2025 CGI keynote, Nancy Rademaker, and her colleague, Mandy Schild from The Speakers Club to break down the essential elements of powerful communication. The conversation explores how to balance content, design, and delivery to keep audiences engaged, whether in-person or virtually. They discuss the role of storytelling, visuals, and rehearsal, along with the surprising ways AI can enhance preparation while keeping presentations personal.

They also dive into how AI is transforming industries, including legal, by automating routine tasks and allowing professionals to focus on more meaningful work. With 44% of legal tasks potentially automated, the discussion highlights the opportunities this shift presents and how professionals can adapt to stay ahead.

Tune in for expert insights on refining your presentation skills, making every talk count, and embracing new tools to enhance communication.

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.

From a pandemic-born idea to a thriving conversation hub, CLOC Talk has hit 100 episodes! In this special milestone edition, Jenn McCarron is joined by David Cambria and Matt Rubbelke to reflect on the journey of legal operations, technology, and community-building. 

They dive into the evolution of legal tech, the power of mentorship, and the growing influence of AI, while exploring how legal teams are adapting to change and redefining their roles in the industry. The conversation also highlights law firms’ shifting responsibilities and the importance of continuous innovation in legal ops. 

Tune in for a celebration of lessons learned, future ambitions, and the relationships that have shaped the field along the way. 

Thank you to our 2025 CLOC Global Institute CLOC Talk sponsor, DeepL.