Transforming legal operations

Championing inclusion and belonging across the legal ecosystem

Laura Dieudonné has been an active CLOC member since 2016, serving in multiple leadership roles including Atlanta Regional Group Lead, Scholarship Committee member, and a founding member of the inaugural Education Advisory Council. She currently leads CLOC’s Inclusion & Social Impact Council, which she helped establish. The Council fosters a professional environment rooted in access, opportunity, and belonging, developing inclusive leadership, advancing equitable practices, and promoting a culture where everyone in legal operations can thrive.

As the Legal Operations and Administration Director at Delta Air Lines, Laura drives innovation and efficiency across the law department. Since joining Delta in 2015, she has implemented the company’s first document management system, introduced a redlining tool and KPI reporting system, and supported automation efforts for third-party subpoena responses. She manages Delta’s legal operations and administrative teams, oversees KPI reporting, and provides key financial and budgeting oversight. Laura also serves as Chairperson of Delta’s Law Department Operations and Technology Committee.

Before joining Delta, Laura held leadership roles with Ogletree Deakins, FisherPhillips, Orrick, and Pillsbury Winthrop. She holds a B.S. in Pre-Law and Policy from Liberty University and an A.A.S. in Human Resources Management from DeKalb Technical College. With more than 25 years of management and human resources experience, Laura is known for her leadership in team development, budgeting, and employee engagement, as well as her dedication to building inclusive, high-performing environments. She leads with empathy and authenticity, bringing a personal touch to every aspect of her professional leadership.

Defining the next era of maturity for legal operations

Frances Pomposo has been part of CLOC since its earliest “book club” days and currently serves on the Board of Directors as Treasurer. Over more than a decade of involvement, she has played a defining role in shaping the organization’s growth, serving as CLOC Bay Area Regional Group Lead and Lead of the Emerging Legal Departments Group before joining the Board in 2023. Frances continues to advance CLOC’s mission by promoting scale, structure, and innovation across global legal operations teams while ensuring the profession retains its community-driven spirit.

As Senior Director and Head of Legal Operations at Intuitive, Frances leads strategy, transformation, and operational excellence for the company’s global legal organization. She is focused on elevating maturity in legal operations through AI strategy, automation, and cross-functional collaboration, helping teams move from operational support to strategic business partnership.

Her experience spans some of the world’s most innovative companies, including Splunk, where she served as Vice President of LGA Strategy & Operations and Chief of Staff to the General Counsel, Workday, Lyft, and Adobe. Across these roles, she has specialized in breaking down silos, leading enterprise-scale digital transformations, and serving as a trusted advisor to General Counsels navigating complex change.

Frances is recognized as a senior technology and operations leader with deep expertise in AI strategy and implementation, M&A integration, organizational leadership, and compliance and risk management. A frequent speaker and thought leader, she brings a clear, future-focused perspective on the evolution of legal operations—advocating for specialization, collaboration, and standardization as the next phase of the profession’s growth.

She holds an MBA from San José State University and a B.A. from Santa Clara University.

Empowering collaboration and curiosity to make legal operations work better for everyone 

Kirsten brings a clear mission to her role as CLOC Board Treasurer-Elect: help legal professionals use technology, process, and teamwork to deliver better results. She believes the future of legal operations depends on collaboration, continuous learning, and people-centered innovation.  

At Sutter Health, Kirsten serves as Vice President of Legal Operations and Chief of Staff for Legal & Risk Services, leading initiatives that improve financial management, vendor relationships, and knowledge sharing across the enterprise. With deep expertise in operational strategy, technology enablement, and process improvement, she helps transform complex challenges into simple, effective solutions. 

Within CLOC, Kirsten has led the Southern California Regional Group since 2018, uniting and expanding the local community while also serving on the CLOC Scholarship Review Committee and participating in the mentoring pilot program. Her leadership style is rooted in authenticity, service, and inclusion—creating space for others to grow and lead. 

Outside of work, Kirsten co-leads her daughter’s Girl Scout troop, finds inspiration outdoors, and is passionate about helping others find connection and purpose through community. 

Driving innovation and inclusion to create lasting impact in legal operations

An active CLOC member for more than seven years, Mark has served on the Diversity, Equity, Inclusion & Belonging Council, spoken at CLOC Global Institute, and contributed to initiatives such as CLOC Cares and the CLOC Talk podcast. He’s passionate about creating spaces for mentorship, connection, and belonging within the legal operations community.

Mark leads Legal Operations, Strategy, and Artificial Intelligence for Zillow Group’s Legal & Compliance organization, where he serves on the General Counsel’s Leadership Team. Since joining Zillow in 2020, Mark has shaped the company’s legal operations function into a model of innovation—integrating business strategy, AI, and operational excellence to help transform how Zillow delivers on its mission to make home a reality for more people.

With a career spanning leading roles at Netflix, Activision Blizzard, and now Zillow, Mark brings deep experience at the intersection of technology, entertainment, and law. His leadership emphasizes efficiency, collaboration, and the power of technology to amplify human potential.

Outside of work, Mark co-chairs Pride at Zillow, advises legal tech startups on AI and inclusion, and serves on the Advisory Board for Cloud Court, an AI startup focused on transforming legal workflows. He’s a lifelong learner who believes the future of legal is both human-centered and data-driven.

Advancing education and innovation in legal operations

Adam Becker has been an active CLOC member since 2016, serving as co-leader of the New York Regional Group and a member of the inaugural Education Advisory Council (EAC). He joined the CLOC Board in 2023 and now leads the EAC, where he helps shape CLOC’s learning strategy and drive professional growth across the legal operations ecosystem. A frequent speaker and advocate for innovation, Adam is recognized for his thought leadership in developing the next generation of legal operations professionals.

As Director of Legal Operations at Cockroach Labs, Adam supports the company behind CockroachDB, a distributed SQL database, by driving strategic initiatives that optimize how the legal department delivers value. Prior to Cockroach Labs, Adam served as VP and Director of Legal Operations at Endeavor and as AVP, Legal Operations at MetLife, where he oversaw the U.S. legal department’s operations and legal support services.

Before moving in-house, Adam spent a decade working in law firms focused on operations and management, professional development, and recruiting, after beginning his legal career as an Intellectual Property associate at Skadden. He earned his J.D. from the University of Michigan Law School and his B.A. in Cultural Anthropology from New York University.

Adam is known as a connector and collaborator—someone who brings energy, clarity, and structure to complex environments. His leadership reflects deep experience across global law firms, public companies, and startups, paired with a passion for transforming how legal work gets done through education, technology, and innovation.

Empowering teams to build stronger, smarter legal operations through innovation and inclusion

As a CLOC board member, Donovan is driven by a passion for innovation, inclusion, and community impact. He believes that when legal teams combine smart technology with human connection, they unlock new ways to deliver value and strengthen organizations worldwide.

At Intel Corporation, Donovan serves as Head of Global Operations for the Corporate Affairs, Policy, Integrity, Trade & Legal (CAPITL) organization, where he is guiding a major transformation focused on automation, analytics, and operational excellence. With more than 20 years of experience at Fortune 500 companies—including Walmart, Microsoft, and Doosan Bobcat—he brings deep expertise in process design, leadership, and strategic execution.

A founding member of CLOC’s DEIB Council and co-creator of CLOC Cares, Donovan blends innovation and service to advance CLOC’s mission of community-driven impact. A frequent CGI presenter and facilitator, he uses his platform to amplify diverse voices and inspire collaboration across the profession.

Beyond CLOC, Donovan teaches project management at the graduate level and leads digital transformation initiatives for Omega Psi Phi Fraternity. A proud father of ten and homeschooling advocate, Donovan lives his values of service, inclusion, and leadership—at home, in his community, and across the global legal ecosystem. 

Building pathways for innovation, inclusion, and growth for the next generation of legal leaders

As a CLOC Board member, Alex is passionate about paying forward the mentorship and guidance that shaped her own career in legal operations. She’s dedicated to helping emerging professionals build confidence, community, and clear pathways to success through education and connection.

As Senior Director of Legal Operations at Hilton, Alex oversees all business aspects of the company’s global Legal team. She manages budgeting and financial planning, leads outside counsel relationships, drives technology initiatives, and builds engagement strategies that keep Hilton’s Legal department agile and connected to the business.

Before joining Hilton’s Legal team, Alex spent several years in Internal Audit and Financial Planning & Analysis, where she honed her skills in data-driven strategy, financial governance, and operational excellence. Her cross-functional experience—spanning finance, audit, and technology—continues to inform her approach to legal operations leadership.

Guided by a philosophy of collaboration, continuous learning, and empowerment, Alex is passionate about creating opportunities for others to grow while advancing the business value of legal operations. She believes success is best achieved when diverse voices have the space and support to lead.

Beyond her legal operations work, Alex leads Hilton’s Asian & Pacific Islander Team Member Resource Group, where she champions cultural inclusion, mentorship, and empowerment across the organization. She lives in Falls Church, Virginia, with her husband, Xie, and their two children, Natalie and Aiden—finding balance and inspiration in family, community, and connection.

Advancing legal operations through strategic insight, education, and collaboration

As a longtime CLOC member and founding member of the Education Advisory Council, Kurt Grasinger has helped shape the next generation of legal operations learning. He played a key role in launching CLOC Academy, volunteers as a session architect and instructor at CGI, and continues to embody CLOC’s mission of peer learning and service across the legal community.

At Meta, Kurt serves as Legal Operations & Outside Counsel Manager on the Global Legal Operations & Strategy team, where he focuses on optimizing how the company engages legal service providers around the world. His work drives smarter collaboration, better cost management, and thoughtful technology adoption across global teams.

With more than 20 years of experience in legal operations—including leadership roles at Goldman Sachs, Marsh & McLennan, Booz Allen Hamilton, and Cox Enterprises—Kurt brings deep expertise in strategy, analytics, and transformation.

Fluent in several languages and an avid traveler, Kurt also volunteers with the Cal Pride Scholarship program at UC Berkeley, supporting educational access and inclusion. His leadership reflects a lifelong belief that learning, collaboration, and innovation go hand in hand in building stronger, more connected legal teams.

Leading with integrity to drive efficiency, innovation, and impact across the business of law

Stacy has been deeply engaged in the CLOC community since 2016, serving as Co-Lead of the New York Regional Group and now as Lead of the Webinar Workgroup within the Voice and Brand Council. She is also a frequent CGI speaker, Legal Ops 101 contributor, and trusted mentor, known for her pragmatic approach and dedication to advancing the profession.

Stacy brings over two decades of legal and operational experience to her role as Chief of Staff to the General Counsel at Organon, where she leads Strategic Planning and Legal Operations. Her mission: to create high-performing, data-driven legal teams that drive measurable business results.

Before joining Organon, Stacy spent more than 20 years as an in-house attorney and operations leader across Fortune 500 companies in banking, entertainment, and education. Her expertise in analytics, process design, workflow automation, and vendor management has helped transform how legal departments operate and deliver value.

Stacy’s leadership philosophy centers on integrity, connection, and empowerment—building environments where people and performance thrive. Beyond CLOC, she serves on the Wolters Kluwer and Priori Advisory Boards and is an active member of CHIEF. When she’s not driving strategic transformation, Stacy finds joy in mentoring emerging professionals and championing collaboration within the legal ops community.

Transforming legal through technology, trust, and human-centered innovation

As a CLOC Board Member and longtime contributor to the legal operations community, Jerry Levine champions innovation, communication, and collaboration as the cornerstones of transformation. For more than five years, he has helped shape CLOC’s mission—participating in multiple CGI events, supporting member engagement, and advancing the profession’s adoption of legal technology worldwide.

In his role as Chief Evangelist and General Counsel at Leah (formerly ContractPodAi), Jerry brings both legal and business expertise to help teams work smarter through digital transformation and AI. Previously a global general counsel at Amelia (IPsoft), he implemented Leah’s own solution in-house before joining the company to lead thought leadership and client advocacy from the inside out.

Recognized by Legal 500 as one of the Top USA General Counsel, Jerry is a vocal advocate for what he calls “Legal Ops 3.0”—a movement focused on earning stakeholder trust through transparency, communication, and practical innovation.

Beyond his professional life, Jerry is a Certified Sake Professional, frequent legal tech speaker, and avid traveler who enjoys exploring new cultures and ideas that challenge convention. His curiosity and global outlook continue to shape his work as a connector, educator, and champion for the future of legal operations.

Bridging people and technology to help legal professionals unlock meaningful change

As a CLOC Board Member, Colin Levy is driven by a simple mission: to help legal professionals understand and embrace technology to make their work more effective, accessible, and human. He believes CLOC plays a vital role in uniting the legal tech ecosystem and helping professionals navigate it with confidence.

Colin serves as General Counsel at Malbek, a leading contract lifecycle management company, where he combines legal strategy with innovation to advance the practice of law through technology. He also teaches as an Adjunct Professor at Albany Law School, focusing on technology and law practice management, and regularly contributes thought leadership through writing, speaking, and mentoring.

A published author and recognized leader in legal technology, Colin wrote The Legal Tech Ecosystem, co-authored CLM for Dummies, and edited the Handbook of Legal Tech. His work has been featured in Above the Law, Today’s General Counsel, and other leading publications.

Named to the Fastcase 50 for innovation in law, Colin also advises startups, judges the American Legal Technology Awards, and champions accessibility and education in legal tech.

Empowering global legal teams through connection and change

As a member of the CLOC Board and CLOC Europe Lead, Áine Lyons believes deeply in the power of community to shape the future of legal operations. In her role, she works with professionals around the world to advance innovation, improve how legal teams operate, and build stronger, more connected, and inclusive workplaces.

With more than 25 years experience leading legal teams at Fortune 500 technology companies, Áine knows how to guide organizations through major change. She is currently the Senior Vice President and Deputy General Counsel at Workday, where she advises senior leaders on business strategy and complex legal issues across global markets. Previously, she served as Deputy General Counsel and Chief of Staff at VMware and Broadcom where her leadership in modernizing legal operations earned her recognition from the Financial Times as the 2019 Legal Intrapreneur of the Year.

Áine is known as a change maker who brings people together across teams and cultures. She leads with empathy, integrity, and a belief that great results come when people feel empowered to work toward a shared goal of solving hard problems together.

Outside of work, Áine is passionate about mentoring rising leaders, exploring new cultures through travel, and supporting efforts that advance diversity, equity, and sustainability in business and beyond.

Championing operational excellence and empowering others to lead the future of legal operations

Since joining CLOC in 2019, Carl has become one of the organization’s most active contributors—helping shape Legal Ops 101, co-hosting the CLOC Talk podcast, and inspiring peers as the unofficial “Ambassador of Vegas.” Known for his servant-leadership style, he is deeply committed to elevating the visibility of legal operations and positioning it as a strategic business partner across industries.

Carl Morrison is a seasoned legal operations leader with nearly three decades of experience driving operational excellence in both corporate legal departments and private practice. As Senior Manager of Legal Operations at Otsuka America Pharmaceutical, Carl focuses on transforming data intelligence, information governance, and eDiscovery practices into powerful enablers of business strategy. His work helps legal teams streamline processes, enhance efficiency, and focus on the high-value matters that move organizations forward.

A passionate educator and mentor, Carl serves as an adjunct instructor, frequent industry speaker, and award-winning writer dedicated to empowering the next generation of legal professionals. Whether in the classroom, on stage, or in the community, Carl leads with collaboration, curiosity, and care—values that define both his work and his impact.

Bridging innovation and community to empower practical impact in legal operations

Rich has been an active member and contributor to CLOC for nearly a decade, helping shape conversations at the intersection of legal operations, data, and technology. He is passionate about advancing CLOC’s mission as a unifying force for innovation, bringing together professionals, ideas, and tools that help the legal industry evolve with purpose and efficiency.

Rich’s career began in the IT department of a Boston law firm and evolved through diverse leadership roles in legal operations and technology at JCPenney, Toyota Motor North America, and now Epiq. A founding board member of the ACEDS and Law Rocks chapters in Dallas, Rich has also served on the inaugural Education Advisory Committee for CLOC. As an architect with Legal Data Intelligence (LDA) and a frequent speaker at eDiscovery and Legal Operations conferences nationwide, he continues to shape how organizations apply AI and data analytics to modern legal practice.

Rich believes in pragmatic innovation—leading with transparency, collaboration, and continuous improvement. He’s committed to developing teams that balance technical fluency with human connection, and to mentoring the next generation of legal operations leaders.

Outside of work, Rich is the creator of Legal Power Skills, a content and speaking series dedicated to upskilling legal professionals in communication, collaboration, emotional intelligence, and adaptability—core traits he believes define the future of effective legal leadership.

Driving purposeful innovation to transform how legal delivers value

Darth has been a dedicated member of CLOC for nearly a decade, contributing his expertise in artificial intelligence, innovation, and legal transformation to advance the organization’s mission. Through his many speaking roles at the CLOC Global Institute, Darth has helped legal professionals around the world understand how technology can be used not just to work smarter, but to lead change with purpose and humanity.

As Associate General Counsel and Managing Director of Policy and Legal Ops+ at Ford Motor Company, Darth leads teams of legal and policy professionals focused on client service excellence, operational innovation, and the responsible use of AI. Under his leadership, Ford has become an industry pioneer in applying artificial intelligence to legal and policy operations, transforming how legal services are delivered and measured.

A former trial attorney and business technology consultant, Darth blends deep legal acumen with a passion for practical innovation. His work focuses on designing scalable, ethical, and results-driven systems that make legal operations a strategic driver of business value.

Darth’s leadership philosophy centers on connection, empowerment, and continuous improvement—values he brings to every conversation within the CLOC community. He is passionate about helping CLOC members form deeper, more personal networks across its growing global community.

Outside of work, Darth serves on the Pediatric Cancer Research Foundation board and is a devoted father of four daughters. He finds inspiration in helping others grow, both professionally and personally, and in building a more human-centered future for legal operations.

Leading with purpose to advance equity and innovation across the business of law

As President & CEO of CLOC, Oyango leads the organization’s mission to transform the business and practice of law through innovation, collaboration, and community. Since joining CLOC in 2024, Oyango has partnered with the Board and volunteer leaders to define a bold strategic vision—one that empowers legal operations professionals worldwide to drive meaningful, lasting change.

A seasoned executive with nearly two decades of experience across legal, government, and nonprofit sectors, Oyango brings deep expertise in governance, advocacy, and organizational leadership. Before joining CLOC, he served as CEO and Executive Director of the California Lawyers Association (CLA) and its charitable foundation, and previously as General Counsel and Corporate Secretary at the Western States Petroleum Association (WSPA). His leadership is marked by transparency, equity, and an unwavering commitment to developing people as much as organizations.

Beyond his executive work, Oyango is a Certified Association Executive, motivational speaker, and former law professor, dedicated to helping others lead with clarity and courage. A proud Buckeye, devoted father, and advocate for education and inclusion, he brings energy, empathy, and optimism to every room he enters—making him not just a leader, but a force for transformation across the legal and professional community.