This CLOC Talk episode brings together three seasoned legal operations leaders, host Mark Ross, Principal and Growth and Markets Leader at Deloitte, Mary O’Carroll, CEO of LegalEng Consulting Group and Jenn McCarron, Co-Founder & CEO of Contracts.ai , for a candid conversation recorded at CGI 2026.
They reflect on the unexpected “right place, right time” opportunities, bold career decisions, and pivotal moments that shaped their journeys in a profession that was still finding its identity. Through personal stories, they share the lessons, risks, and opportunities that shaped their careers in legal operations.
Tune in for a must-listen conversation for anyone navigating the evolving world of legal operations.