CLOC 2019 Sydney Institute

2019 Sydney Institute

CLOC 2019 Sydney Institute

2-3 September 2019 | The Westin, Sydney, Australia

The CLOC Sydney Institute is an educational conference that draws on the personal and collective strengths of practicing in-house legal operations professionals. CLOC members are passionate and determined to innovate their legal operations departments, teams and functions. They collaborate with each other to share what works, what doesn't and to develop and standardize the processes and the tools needed to enable legal departments to "run like a business". All educational content is developed and curated by practicing legal operations professionals who have been on the front lines of the legal operations revolution for years.

There are quite a few conferences for Legal professionals. It can get confusing to identify which conference offers the most value and which is the most relevant for your needs.

Some conferences focus on the technology available to help the law industry more efficiently manage tasks; while others combine technology and add a focus on educating peers on ways to resolve industry issues. For the most part, on paper, they all seem to offer the same experience and takeaways.

All except one. The CLOC Institute stands miles apart from all the other conferences for the legal operations professional.

Unlike many other conferences, actionable content is the most important component of each CLOC Institute. Content is built and offered by leading subject matter experts for CLOC Institute sessions. That content is then curated to ensure that it is useful and relevant to attendees’ career phases and to the level of their organizations’ legal operations maturity. In addition, the content that is presented is intended to create industry standards for the community to build upon, from development to execution to adoption.

CLOC 2019 Sydney Institute Agenda

Monday, Septenber 2, 2019

2:00 PM - 2:15 PM

Opening Remarks - Ballrooms 1 & 2 (Plenary)

2:15 PM - 3:00 PM

Australian Legal Ops 2019: Survey Highlights and Using Data to Change the Game!

Participate in session on the 2019 Sydney Benchmarking Survey results, discuss with your peers on how their organisations are performing in each CLOC Core Competency, and learn ways to use this insight to make strategic decisions in your department.
Speakers: Neil Cook, Dion Harrington, Steven Walker

3:00 PM - 3:15 PM


3:15 PM - 4:00 PM

Legal Project Management: Is it the silver bullet to the challenges facing in-house legal teams?

Join Australia's leading legal project management (LPM) practitioners for an overview of the Australian LPM market, and an understanding of how in-house legal teams are using LPM to meet key value and efficiency challenges around prioritising, standardising, communicating, resourcing, pricing and reporting.
Speakers: Neroli Butt, Peter Dombkins, Elnaz Nikibin, Steve Smith, Fiona Walmsley

4:15 PM - 5:00 PM

Automating Legal Processes Using Office 365

Implementing workflow and automation in your legal department does not have to be complicated or expensive. Learn how the Telstra legal department are using basic tools to automate a number of business processes that were previously manual including NDAs, Legal Intake, prioritisation and allocation of work and even capability and capacity tracking. These tools include MS Flow, MS Planner, Power BI and PowerApps, and they are available to Office 365 users out of the box, without the need to engage IT. These solutions are not only saving thousands of hours, they are producing invaluable data and providing visibility and insights into legal data that was not previously accessible.
Speakers: Denise Doyle, Alex Rosenrauch, Scott Smalley

5:00 PM - 6:00 PM

Networking Cocktail Reception in Exhibit Hall

Tuesday, September 3, 2019

8:00 AM - 9:30 AM

Breakfast and Networking in the Exhibit Hall

9:30 AM - 10:15 AM

Professionals of the Future: What is the Value of a Human Lawyer?

With all this talk about AI replacing lawyers it is worth reflecting on the value that human lawyers bring and will continue to bring to the legal supply chain. This session will look at the uniquely human components of lawyer performance and look ahead to the key role that human lawyers will continue to play in the profession regardless of where technology takes us. In particular, the panel will review the capabilities and mindsets that lawyers will need to amplify and develop to be able to leverage technology enablement and add even more value to the organisations and communities they serve. A critical look into the future of legal talent for those who lead, manage and recruit in-house lawyers.
Speakers: Andrea Bell, Gary Cazalet, Anthony Kearns, Kate Perumal

10:25 AM - 11:10 AM

Creating a House of Bricks: Make Your Case for Legal Funding

Need funding? Income is a vital component of your business within a business. With an understanding of how to demonstrate productivity and capture information necessary to make a persuasive case to the CFO, you will strengthen your team’s financial house and be on the path to a modern, efficient legal department.
Speakers: Mike Haven, Mark Stavert

11:10 AM - 11:25 AM


11:25 AM - 12:10 PM

Strategic Partnership with Law Firm & Legal Service Providers

Learn how to build strategic partnerships with outside counsel, so they can deliver legal services in a cost-effective, efficient, transparent, and value focused way. This session focuses on how to collaborate to implement innovative processes and technology focused on achieving the results you want.
Speakers: Anna Golovsky, Sheldon Renkema

12:20 PM - 1:05 PM

Navigate Through Change: Origin Energy's Transformation Journey

In July 2018, Katrina stepped in to lead Origin Legal on a transformation journey. This involved designing and executing a change program for 25 lawyers, starting with a new matter management and document management system. Then, using this system as a platform, she led a program from within to change the way the Legal team worked.
Speakers: Katrina Gowans

1:05 PM - 2:00 PM

Networking Lunch in the Exhibit Hall

2:00 PM - 2:45 PM

Strategise, Plan and Execute as a New Ops Leader

Were you just appointed a new role as the legal operations leader and don’t know where to how to get started? Is your organisation looking to create this role in the near future? You are not alone. This panel of experienced Legal Operation Directors had to learn and define their new roles just like you. They will discuss ways to navigate through the new role, how to create a strategy, implement your plan, and execute your vision in your first 90 days.
Speakers: Alison Clegg, Matthew Duncan, Elliot Leibu, Mary O'Carroll

2:45 PM - 3:00 PM

Snack Break

3:00 PM - 3:45 PM

General Counsel Panel

For the past few years, the legal operations field has experienced explosive growth, and today it plays an undeniably critical role in many legal departments. In the closing session, some of the most forward thinking General Counsels from various industries come together to share their experiences implementing legal operations. Hear about the benefits and challenges they faced in the process and find out how the prevalence, scope, stature, and impact of the role continues to grow as more organizations adopt and share these best practices.
Speakers: Nigel Bond, Craig Emery, Shoshana Shields, Damien Sullivan, Maya vanden Driesen

3:45 PM - 5:30 PM

Vendor Showcase & Networking

On 3rd September, CLOC will be hosting a vendor showcase and networking event. We invite to visit different sponsors in the exhibit hall, while snacking and participating in Vendor Bingo! Enter to win some great prizes and see how sponsoring Law Firms and Legal Technology Service Providers can increase your operational efficiencies. Watch as they showcase their skills, case studies, best practices and tips for success in a hands-on environment.

CLOC 2019 Sydney Institute Speakers

Below is a list of the impressive speakers that spoke at the 2019 Sydney Institute.

Name Title Company/Organization
Bori Ahn Victorian President The Legal Forecast
Andrea Bell Director, People and Development Herbert Smith Freehills
Nigel Bond General Counsel - Wealth, Aust. Banking & Tech. Westpac Banking Corporation
Neroli Butt Head of Legal Project Management and Process Improvement Ashurst
Gary Cazalet Senior Lecturer Melbourne Law School
Alison Clegg Projects and Knowledge Management Counsel Shell
Neil Cook Head of Legal Operations Woolworths Group
Peter Dombkins Head of Transformation and Legal Project Management Gilbert + Tobin
Denise Doyle Legal Enablement Lead Telstra
Matt Duncan Director of Legal Operations QIC
Craig Emery General Counsel Telstra
Peter Frankl Editor Legal Practice Intelligence
Cristabel Gekas Executive Committee Member The Legal Forecast
Anna Golovsky Executive Manager, Legal Operations and Agility IAG
Katrina Gowans National Legal Transformation Lead Origin
Dion Harrington Managing Attorney and Chief Counsel Rio Tinto
Mike Haven Senior Director, Associate General Counsel, Head of Legal Operations Gap
Anthony Kearns Head Of Business Development and Client Experience, Corporate Herbert Smith Freehills
Eric Lay Volunteer The Legal Forecast
Elliot Leibu Head of Legal - Corporate Banking & PNG Australia and New Zealand Banking Group Limited
Elnaz Nikibin Head of Customer Look Back Review, Customer and Corporate Relations Westpac
Mary O'Carroll Director, Legal Operations Google LLC
Kate Perumal General Counsel, Construction Lend Lease
Sylvia Raptis Senior Legal Counsel Google Australia Pty Ltd
Sheldon Renkema General Manager - Legal Wesfarmers Limited
Alex Rosenrauch Legal Process Specialist Telstra
Shoshana Shields Director of Legal, Google Australia and New Zealand Google
Scott Smalley Supervising Counsel, Legal BP Service and Strategy Telstra
Steven Smith Vice President, Legal BHP
Mark Stavert Lawyer, Associate Director Macquarie Group
Damien Sullivan Group General Counsel Boral Limited
Maya Vanden Driesen Group General Counsel Westfarmers
Steven Walker Managing Director, Law Dept. and Contracts Consulting APAC Elevate Services
Fiona Walmsley Senior Solicitor NSW Treasury

CLOC 2019 Sydney Institute Sponsors

Diamond Sponsors

Gold Sponsors

CLOC 2019 Sydney Institute Presentations/Videos

Please click here to access the Institute Presentations and Videos. You will need a password to access the videos, which was emailed to you after the Institute. Please contact if you have lost the password. Please note, only attendees will have access to the presentations and videos.

Review our key takeaways from the Institute!