The goal of the CLOC Metrics Initiative was to deliver a core set of metrics and a common language to be used within law departments to measure performance. The resulting set of metrics should be easy to implement and are based on readily accessible data using a number of common underlying systems such as eBilling, matter management or contract management. Over time, the broad adoption of a standard set of core metrics such as these will support more accurate benchmarking across the ecosystem. The team put together a suggested set of metrics to develop – what they consider to be the baseline, or foundation and developed a Core Metrics Dictionary to simplify the process and only require a handful of data points to be captured.
- The CLOC Core Metrics Dictionary The ultimate common language which all legal operations professionals should speak along with calculations, formulas, and how to interpret the results.
- The CLOC Core Metrics Glossary Explanations of the data elements and what other law departments typically include.
Thank you to the members of the legal ecosystem who participated in the creation of this initiative. CLOC Initiatives strengthen our community, and further develop our careers. These Initiatives would not be possible without the invaluable support of our members and partners.
Resources and Tools
- CLOC Legal Operations Data Dictionary and Glossary (Members Only)