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Get more done.

Our members are transforming their organizations, achieving more and advancing their careers through legal operations. Turn to our videos, templates, checklists, benchmarking, and exclusive member-generated content to advance your skill set and accelerate your team.

Plan for success

  • Set your legal operations strategy
  • Develop effective long-term plans
  • Map your organization’s operational maturity
  • Set clear and actionable metrics

Build a great team

  • Grow EQ skill sets and awareness
  • Benchmark your compensation against peers
  • Train and develop new skills
  • Automate and optimize workflows
  • Set a diversity strategy that works

Levarage data and technology

  • Create a technology roadmap
  • Design your dashboard (build vs. buy)
  • Implement technology to save time & money
  • Design effective knowledge management solutions
  • Understand AI and its impact

Maximize resources

  • Build best-in-class budgets
  • Use LSOs to optimize legal coverage models and minimize spend
  • Track and review performance across outside counsel
  • Maximize alignment across your entire ecosystem
  • Do more with less

Take your game to the next level.

We are a community of global legal professionals dedicated to finding a better way. We believe legal services should work better for everyone.

The CLOC 12 Core Competencies

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Litigation Support & IP Management

Support e-discovery, legal hold, document review.

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Cross-Functional Alignment

Create and drive relationships with other key company functions, such as HR, IT, Finance and Workplace Resources. Represent the Legal organization at CLOC.

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Technology & Process Support

Create a long-term technology roadmap including tools such as e-billing/matter management, contract management, content management, IP management, business process management, e-signature, board management, compliance management, legal hold, subsidiary management, etc.

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Communications

Work collaboratively across the legal ecosystem to create consistent global processes, from on boarding to complex project management support. Publish regular departmental communications, plan and execute all-hands.

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Organizational Design, Support & Management

Deliver improved GC Staff and overall team performance by globalizing the team and creating a culture of growth, development, collaboration and accountability.

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Financial Management

Manage the departmental budget. Track accruals and forecasting. Work with Finance to identify spending trends, potential cost savings and efficiency opportunities.

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Vendor Management

Create a vendor management program to insure quality outside counsel support at the right rates and under optimal fee arrangements. Hold regular business reviews.

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Strategic Planning

Create a long-term strategy, aligning yearly goals and corresponding metrics.

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Service Delivery & Alternative Support Models

Drive departmental efficiency by leveraging the right resources for the right matters, including using managed services, LPOs, and other service providers and technology as appropriate.

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Data Analytics

Collect and analyze relevant data from department tools and industry sources, define objectives to provide metrics and dashboards, that drive efficiencies and optimize spend, etc.

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Knowledge Management

Enable efficiencies by creating seamless access to legal & department institutional knowledge through the organization and centralization of key templates, policies, processes, memos, and other learnings.

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Information Governance & Records Management

Create a records management program including a record retention schedule, policies and processes. Support Intellectual Property Matters.

Mature Level

Litigation Support & IP Managemnet

Knowledge Management

Information Govermence & Record Management

Strategic Planning

Foundation Level

Financial Management

Vendor Management

Cross-Functional Alignment

Technology & Process Support

Advanced Level

Service Delivery & Alternative Support Models

Organizational Design, Support & Management

Communication

Data Analytics